Report a problem

Something not right?

Tell us what happened and we'll dig in. If it's a sensor reading a wrong or missing value, open the agent's Settings → Troubleshooting, save the matching diagnostic, and attach it below - it shows us what your PC is reporting.

Use the same form to report advice you think is unsafe or wrong, or a hardware problem after you followed a suggestion. We read those first.

What kind of report? Bug Unsafe or wrong advice Hardware problem after following advice Security issue Unsafe advice or a hardware problem? Tell us which run or suggestion it was, what you changed and what happened. If the PC is unstable or shows any sign of damage, see what to do first. Security issue? The most direct route is the contact in our security.txt file, which keeps the details private. You can also use this form.

What's it about? Sensors / hardware readings The agent app The website Billing / account Something else

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What happened?

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Attach diagnostics (optional) Up to 4 files (.txt, .log, .csv, .json, .zip), 8 MB each - e.g. the agent's saved diagnostic or your run's CSV.

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